Re: NFS Unbound - Error codes 40010000 & FTJR2008 "Failed to create lobby”

Just stopping in to say I'm also receiving these errors on PC (Steam). I can't play online since I started getting these errors last night. Never had any problems until Vol .4

It started happening after my internet dropped right after an online race. After restarting my internet and restarting the game, the error appeared and I haven't been able to get rid of it.

PS5 Issue Resolved

Below are the steps I used to fix the game. Hopefully this works for others.

1) Turn off Auto Sync Saved Data for NFS Unbound.

2) Delete all cars except 1 in both campaign and online. - I chose an old car I had for both - Not an unlocked or DLC.

3) Change character pose and banner audio in both campaign and online -I chose a standard setting for both, not an unlocked or DLC.

4) Exit game and restart console.

5) Download saved game data from cloud storage.

6) Restart game.

7) No errors and everything worked - No lost cars, wraps, or tunes.
8) Exit game and turn Auto Sync back on

Hope to see everyone experiencing this issue back on the streets soon! 
Thanks to everyone who provided feedback on a resolve as well! 
I believe the root cause is in the new DLC content.

Fixed but all my cars I sold are gone online 😭

Hey Everyone, 

If you are still running into this issue with NFS Unbound, please let us know the following information

• Platform:
• PSN ID/Gamertag:
• Are you getting an error message?
• Which modes does this happen in?
• Does this happen to any other account on the device?
• How long are you playing until this happens?
• Are you playing from the device's internal storage or an external drive?
• What type of network are you using? (Wired, Wireless, Hotspot)
• Is anything else happening?
• Please share any steps you've tried to far to resolve the issue:
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag and an EA app Error ID

Cheers!

Hello, @EA_Illium 

I am playing on the Xbox Series X. I getting error codes both FTJR2008 and 40010000. This only happens when I start the game and on Lakeshore online. My other account on Playstation does not have the same issue. This is only account on the Xbox as of now. I played an hour or two into this when it happened. I use a wired connection if you're wondering. Also, anytime I see my friends list I cannot see the profile picture, banner, level, etc. I am unable to create a lobby for my friends. I am unable to play online  as well. I tried to delete and re-upload the save file. I restarted the console and internet connection. I also tried to unistall and reinstall the game. The same problem still exists after trying everything. 

• Platform: Xbox Series X
• Gamertag: Wizard WC
• Are you getting an error message? Yes
• Which modes does this happen in? Online I get the FTJR2008 and when loading the game I get 40010000
• Does this happen to any other account on the device? No, just mine
• How long are you playing until this happens? As soon as the game loads
• Are you playing from the device's internal storage or an external drive? I've tried both
• What type of network are you using? (Wired, Wireless, Hotspot) Wireless
• Is anything else happening? No, FYI, I had just earned the Mixtape achievement the last time I played without the errors, the next time I loaded the game I had the errors
• Please share any steps you've tried to far to resolve the issue: I've deleted my save on the Xbox, uninstalled and reinstalled the game, updated the game, tried another Xbox
• If possible, share a Screenshot or Clip: I've attached an image

I didn't turn off auto sync but it still work The only thing is all the cars that I deleted stay deleted and then sync back all the cars I had back before.

Hi @EA_Illium,

• Platform: Xbox Series X
• PSN ID/Gamertag: Redleader772
• Are you getting an error message?: Yes, two of them.
• Which modes does this happen in?: Lakeshore Online and splash screen.
• Does this happen to any other account on the device?: No, not it does not.
• How long are you playing until this happens?: Not long at all, I can "Press Any Button" on the splash screen, then it gives me the first error "40010000" followed by "FTJR2008" when I select Lakeshore Online.
• Are you playing from the device's internal storage or an external drive?: Internal SSD storage.
• What type of network are you using? (Wired, Wireless, Hotspot): Wired ethernet to mesh router, this glitch first occurred when my wired connection temporarily dropped out.
• Is anything else happening?: No, as I cannot get into the game itself except Story Mode, as that is the only mode that is unaffected.
• Please share any steps you've tried to far to resolve the issue: I have tried removing most of my Story Mode cars, that did not work. I tried selling a few online cars, that also did not work. I have yet to try anything else as I am awaiting an official solution.
• If possible, share a Screenshot or Clip... (Attached) 
• If on PC, please share a DxDiag and an EA app Error ID

• Platform: Xbox Series X
• PSN ID/Gamertag: Blacktwilight69
• Are you getting an error message? Yes
• Which modes does this happen in? Online
• Does this happen to any other account on the device? No
• How long are you playing until this happens? No time, shows up after the 1st button I press on the title screen
• Are you playing from the device's internal storage or an external drive? External, but tried moving it already
• What type of network are you using? (Wired, Wireless, Hotspot) Wired & Wireless
• Is anything else happening? Unknown
• Please share any steps you've tried to far to resolve the issue: Change storage device, delete the save file from console, switch to main profile after starting on a different profile, Uninstall and reinstall the game
• If possible, share a Screenshot or Clip... Attached

Please fix this i'm on Xbox Series X🙏

Unfortunately this did not work for me, still getting the same errors as before. Just waiting for someone like @EA_Groguet to be on it

Having the same exact code  pop up for the Xbox series x. Haven’t been able to play online at all.

• Platform: Xbox Series X
• PSN ID/Gamertag: TavenPrower777 
• Are you getting an error message?: (Yes, FJTR2008 AND 4000001)
• ITEM SYNCHRONIZATION FAILED. PLEASE CONTACT CUSTOMER SUPPORT.
• FAILED TO CREATE LOBBY. PLEASE CONTACT CUSTOMER SUPPORT.
• Which modes does this happen in? (Start Screen and Multiplayer Lobby)
• Does this happen to any other account on the device? (Not sure, as i only have one account.) 
• How long are you playing until this happens? (Happens the second i hit start.)
• Are you playing from the device's internal storage or an external drive? (Internal Storage)
• What type of network are you using? (Wired, Wireless, Hotspot) (Wired)
• Is anything else happening? (Nope.)
• Please share any steps you've tried to far to resolve the issue: Restarted the Console and Router Multiple Times, Uninstalled and Reinstalled, Deleted and Redownloaded Save, every method did not work. Have not been able to play since Volume 4 

EA says they have fixed this with an Update and they did not.

Hey Everyone, 

I wanted to confirm if anyone is still seeing Error ftjr2008 or 40010000 after the most recent Volume 6 update?

Thanks!

I Am, and Im on PS5 , tried all previous suggestions, Please Help

Just got the FTJR2008 error on PS5. 

Was working fine until March 7. 

Still no help

Heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee (gasp for air) eeeeelllllllllllppppppppppppppppppppppppp

Currently, 4/10 Vol. 6

I'm having item system synchronization failed error code: FTJR2008 / 4001000

PSN: Antsxiety

PST

I found this Porche Taycan Turbo S in my garage that has no tires on the wheels, that may be the issue.