PS 5 NFS Unbound Error Code 9. Can not save progress.
mostly appears when trying to save wraps and performance upgrades. Happens 100% of the time. Have not been able to progress for over a month now.
Please Note, I have deleted and reinstalled game. Turn off / restarted console, internet and deleted cloud data to re-sync. Nothing has worked yet.
Same. I was hoping that new update will fix the issue but it did absolutely nothing
EA Staff (Retired)Hi @Jimmyfendz Can you try to enter Safe Mode and Rebuild your PS database?
EA Staff (Retired)Hey @Furvolt Thanks for the Update
For everyone still running into this save issue, would it be possible to get the following information?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.
Cheers!
Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug While owning a Volkswagen Golf GTI Clubsport wrap Error code: 9 file save bug that occurs when downloading or creating a wrap for another vehicle and saving it
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? After creating or downloading and saving a wrap for the vehicle in question, it appears when creating or downloading and saving a wrap for another vehicle.
What happens when the bug occurs? Error code: 9 will always be displayed and the lap of the vehicle created or downloaded at that time will not be saved.
What do you expect to see? Create or download wraps for other vehicles
While owning a Volkswagen Golf GTI Clubsport wrap Error code: 9 file save bug that occurs when downloading or creating a wrap for another vehicle and saving it
After creating or downloading and saving a wrap for the vehicle in question, it appears when creating or downloading and saving a wrap for another vehicle.
Error code: 9 will always be displayed and the lap of the vehicle created or downloaded at that time will not be saved.
Create or download wraps for other vehicles
Seriously! This is frustrating! Each time I boot up my PS5 to play NFS Unbound, my wraps wont load, some of the parts and vanity items on my cars get reset, and it's just generally annoying to be interrupted by this error code any time I want to do something with my cars!
NO, resetting the console doesn't work.
NO, clearing the cache and/or rebuilding database doesn't work.
NO, turning it off and unplugging it for X amount of time before plugging it back in doesn't work.
NO, resetting my router doesn't work.
NO, uninstalling and reinstalling the game doesn't work.
In other words; **Nothing can be done on the player's side to fix the issue, evident by what I've already tried along with others who also experienced the issue.**
I don't know if this is plaguing other platforms such as PC or Xbox, but I know it's plaguing some PS5 players. This is just one of the primary issues on top of other issues mentioned in this thread.
Error Code 9 with wraps issue on PS5
EA Staff (Retired)*** Requesting Info, Marking as a solution for easier visibility ***
For everyone still running into this save issue, would it be possible to get the following information?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.
Cheers!
Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug Anytime I try to save a wrap I get error code 9 or 6 and the wrap removes itself which also effects all the wraps on my car and idk how to fix it I tried reloading save data but didn't help still happens I need help
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? For the BMW X6 M 16 I went to put on Alex_91_2005 wrap and that's when I was no longer able to put wraps on I was able to remove the wrap completely from the car at first it was stuck but not I still can't put wraps on my cars also look at the Mercedes-AMG C 63 coupe '18 wrap by SnP_x_SCARF4CE that might also be a trigger
What happens when the bug occurs? U get error code 9 or error code 6 with the message "unable to save file your progress will not be stored please check our support pages for more help
What do you expect to see? Not this message AT ALL and being able to put wraps on my cars again
The bug does not go away no matter what I do and needs to be hotfix
I REALLY REALLY wish you guys would fix this. I've created a wrap for nearly all my vehicles and I keep getting this Error 9 can't save file message. Luckily, but unluckily at the same time, I can go to Each car one by one each time I log on or switch lobbies, go to style and it'll load the wrap I last created onto the chosen car, but this is SOOO DAMN ANNOYING, You would think after 4 updates now as of today you guys would've figured out WTF, or if you have PLEASE, let me know.
PS5 ID: TXRacer77806
Region: USA(Texas)
Since day one of release.
Just wraps not saving, no other issues.
I'm also getting this error... Is annoying and its happening every time I save a wrap, hope we get a fix on this soon.
Platform: ps5
PSN ID/Xbox GT: Fintrah94
Region:EU (Hungary)
Are you getting an error message? Yes, on cars bought after getti g the firat message. On older cars the wrap is still on, newer cars not.
Date this issue started (is it still happening?) About 3 weeks ago i guess (laat couple days of vol 4 update)
Is anything else happening? It happened also in the start of volumr 4, and after a couple weeks, the game crashed, and somehow the error code didnt reappare. Then as mentioned, again.
Please share any steps you've tried to far to resolve the issue: desyncong from cloud and resyncing. removing all the wraps and reapplying them. Deleting and reinstalling the game.
how do i recover account being deleted by error code 9?
Hello.
During my time on nfs unbound, i had created a livery for the 350z and then it shows that "Unable to save file.Your progress will not be stored".
It's been 2 weeks, no response, my account got deleted by a save error, I tried everything to not get it deleted, and it still gets deleted. I don't have any back up files, I'm on xbox, and I want my save file back or a refund for all the hours I've spent unlock on NG the entire map, and car challenges.
PSN: X-Zero_Caliber-X
Region: US
Error: Error Code 6 and Error Code 9
Date of Issue: February 2 2024
This happens everytime I try to do anything with wraps or customization. I have not found any work around or correction amd this stopping me from completing the game.
Platform: Ps5
Psn ID: LxrdMk
Region: US
Error code message: unable to save file. Your progress will not be stored. Please check our support pages for help. Error code: 9
date issue started: Feb 29 2024 is the date I re downloaded the game. yes this issues is still happening
is anything else happening: the same thing that is happening to everyone else is happening to me. Can’t save progress with wraps, customization, buying cars etc.
Steps I’ve tried to resolve issue: nothing has worked.
pictures:
Still having this issue myself
PSN: Nyte_Kitsune
MSG: Error Code 9 Data will not be saved, same as everyone else.
How Often: Every time I make a wrap for about the last year
I have tried the same solutions as everyone else, deleting saves, deleted wraps, downloading/uploading cloud saves, etc. I even sold some of the cars and repurchased them. It affects pretty much every car now. Whatever is causing it is on your end not ours.
I've been having this problem since vol. 4 when I started playing
Hi ! I have the code error 9 again...
the bug occurs after creating a livery on a few cars. Once finished, error code 9 is displayed and this does not apply the created livery.
Currently I encounter this problem on the Chevrolet Bel-Air, Aston Martin DB11, BMW M4, BMW Z4...
Please fix it !
ITS HAS BEEN 7 VOLUMES 7!!!! FIX THE ERROR
This is no help what so ever we can’t fix it on our end and it’s not saving cars we buy for the session we buy them in I’ve spent quite a bit of money on this game with dlcs and the speed passes and now It’s not saving I’ve tried everything that has been said in the tech chat nothing works kinda want my money back honestly
