Re: NFS Unbound has been crashing my PC after 10 mins of gameplay since a week

I did everything, but I am still facing this problem since installing the game. My system configuration is Core i9 14900k, DDR5 32GB Ram and Zotac 4070TI Super GPU. All other games are running smoothly, but I am having issues with NFS Unbound.

can you help ?? wee pay for this game and we cant play

Hey @XxFE4RL35SxX @kwin369 

Would it be possible to get the following bits of information?

• Platform (or client):
• EA ID (PSN ID/Gamertag):
• Are you getting an error message?
• Does this happen in SP or MP?
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag file and an EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate. 

Cheers!

• Platform (or client): EA plateform
•  
• EA ID (PSN ID/Gamertag): Kwin369
•  
• Are you getting an error message? No The juste crash
•  
• Does this happen in SP or MP? Same in SP and MP

this ?

Sorry i ting is this you need. sorry for my English 

Hey @kwin369 

Based on your Dxdiag I can recommend a few things to try. 

• Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues 
  
  • Default to your Nvidia card, instead of your Intel card
• Check for other applications that may be limiting NFS Unbound
• Try running the client and game as an admin
  • These should help if any other software is blocking or conflicting with NFS Unbound or the EA app
• Run the System File Checker tool, then Check for Windows and GPU updates  
• Restart your device in Clean Boot mode first then try again.
  • Once in a clean boot only launch EA app and NFS Unbound with nothing else running to check if this continues.

Thanks!

@EA_Illium Sorry for the late reply.

• Platform (or client): Steam
• EA ID (PSN ID/Gamertag): XxFE4RL35SxX
• Are you getting an error message?: Just crash
• Does this happen in SP or MP? : Both SP and MP.
•  EA app Error ID Number: 38cf0aab-4842-40f9-9b3b-c30ca9fbdbf3

it's been months and yet the same issue has not been fixed. there is a thread which has gone stale with the exact same problem and EA just keeps giving random answers pointing to issue on our end rather than fix the actual problem with game files

https://answers.ea.com/t5/Bug-Reports/Game-crashes-in-races-everytime-I-play-since-VOL-6/td-p/13581350/highlight/false/page/2

If I can run forza horizon 5 why is this crashing so much

+++ I bought new Monitor to play and relax by playing. Unfortunately i was able to play only 5-6 mins and game crashed. Since i can't even play.

Hey Everyone, 

Updating this thread, the team has released Vol 8 with various fixes. You can read the patch notes here. 

I wanted to check if anyone has noticed any issues with NFS unbound after grabbing the latest update.

Cheers!

No, it has not helped. Game is 2 years old and you cant fix it cause you are too focued on freaking making money through speed pass. You guys are horrendous. It crashes even more after update. Last 2 hours of play consisted of turning off my pc with button repeatedly. Soon i will crash my ssd and who will be responsible for this? Who will give me back my stuff from ssd and the price i paid for it? 

Have the same problems as everyone else here. Random crashes without any errors. Once seen DirectX Function Error GetDeviceRemovedReason error. I wonder are you guys even making some fixes? Years go by but a lot of folks still can not play this game via your damned ea client.

Sending you my dxdiag. Will be very surprised and grateful if you help fix this nonsense.

Additionally already tried the steps that I am replying to and have all the latest updates. And of course, this occurs only with this game via your client. Every game from the last couple of years worked fine and some are still working flawlessly.

Hi I´m dealing with same problem too but I tried installing new graphic  driver, everything went well but  in game when I  was racing my game was glitching and when lagged every color went diff ways. So I installed my old driver and somehow its not doing it anymore. BTW the crashes didn´t stop. I tried every thing but still this mystery is not solved.
I also did dxdiag and no problem there.

EA id: V2_GH0ST

Platform: PC

System: AMD Ryzen 7 1700, NVIDIA RTX 2060, 16GB Ram

same

Getting the same thing? Istg just update this issue with a patch and fix it ong

I just bought this game and I'm running it on a 4070 with an i7-14700K and it crashes after ten minutes just as OP said.

Performed over one-hour FurMark GPU test to confirm GPU and drivers are working adequately
Ran Intel XTU to confirm healthy CPU
Checked CrystalDiskInfo to check for SSD/NVMe errors
Ran an sfc /scannow to check for system issues
Ran Windows Memory Diagnostic tool to confirm no RAM errors occurred
Checked Event Viewer and checked output with online tech forums
AND set EA to run as administrator.

Please, I do not want a refund - I want to play my game. I am running on Windows 11 with hardware that is excessively past the recommended hardware for the game. The issue is the game itself.

Please provide support to stop these crashes.