Forum Discussion
29 Replies
- Dawko2k22 days agoNew Novice
Still not fixed, they dgaf. I reached out to the support years ago. EA_Kat EA_Mai EA_Mahonia and all the others can y'all like at least act as if you are doing something
- Baruczelli2 years agoNot applicable
Hello, Yes i spoke. They told me to report problem here
- EA_Illium2 years ago
EA Staff (Retired)
Hey @Baruczelli
To confirm have you already spoken with our support to confirm your EA account is in good standing?
Cheers!
- Baruczelli2 years agoNot applicable
Yes. Im on insider build Xbox, but all this doesnt matter, because when im change profile on Xbox i can play online, only on my account and my profile online doesnt work. Probably because car glitched and Save doesnt work, idk.
I try everything changing dns to clear cache and clear saves from console(no from cloud cause i dont want to lose my progress) still froze on loading
- EA_Illium2 years ago
EA Staff (Retired)
Hey @Baruczelli
To confirm are you on an insider build of the Xbox's operating system?
Also, when you have a moment can we try the following?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Thanks!
- Baruczelli2 years agoNot applicable
No, Just this.
Thats what happened and thats my last moment in online
https://www.xbox.com/play/media/kcScN4MLaN
After this online doesnt work
And this is how it looks
- EA_Illium2 years ago
EA Staff (Retired)
- Baruczelli2 years agoNot applicable
Sell from story Mode? I tried Just now. Still online freezing on loading.
Thats my second account btw
- EA_Illium2 years ago
EA Staff (Retired)
- siwybrd1212 years agoNot applicable
I have the same problem, Just bought camaro ss and on tuning the Parts are missing. Now i cant play online because games freezing on load screen. On Xbox series x