I got fiber 1,5g with 5ms when im playing world of chel and club, and 70% of the times i got a input lag.. Feel like i skate with a 300lbs player and i got mcdavid.. Does anyone find a way to fix that? I got this input lag for years. Thanks.
Community ManagerAre you saying you resolved the issue with input lag by contacting your provider?
@EA_Aljo Can we have someone from the EA dev or QA team actually investigate this? Every single one of us has experienced this problem repeatedly and at random intervals. I work in high-tech (25 years experience in R&D, both as a developer and as a senior executive). When it's so widespread and repeated, it's not your end-users connection, it's the game. For reference:
* I'm on a fiber connection (500 down, 50 up)
* I have cat-6 wiring throughout my entire house, including to the PS5 I'm on.
* I get the problem whether I'm on a wireless or wired connection to my PS5 controller
* I get the problem even when I have fully power cycled the PS5
* I get the problem even when I have fully power cycled the modem and my own mesh router nodes (I'm using an Asus Zen-Wifi with two access points)
* I get the problem even when no other major activity is going on on my local network.
* I have 2 controllers - switching controllers mid-game does not resolve the issue.
* The game ping says I have a sub-20ms ping, but in game I feel a delay, sometimes has high as half a second.
* This delay extends to everything - not just player controls, even line switching is delayed.
* When the delay happens, you get it for the entire length of a match (which seems to suggest it's not network related - if it was, you'd expect it to be intermittent).
* I can randomly get the delay or not from game to game, but when I do, it's for the entire length of the game.
* The delay seems to be worse when I play players from Montreal
* The delay seems to be worse or more prevalent at peak player times - i.e. Friday night, Saturday, Sunday.
* When the delay happens, AI and player movement becomes erratic, puck pickup, intercepts and pokecheck go down the tubes; and at times you get "telekinetic" puck - I.e. my players are skatign with the puck a foot in front of their stick. Basically, you see strange and erratic behavior.
* My opponent does not appear to be suffering from the same issue.
If I had to guess, there's some sort of concurrency bottleneck in the server code. Note you can have an overloaded server with low CPU and memory utilization - contention for filehandles for example or IO wait-times can explain poor server performance.
You are playing people from Montreal. They have the lowest ping out of everybody on EASHL because the severs favour them. The further you are located away from Montreal, the more you will experience lag. It's as simple as that.
If the devs want to experience what this is like, play an online VS game where you have a good connection (basically no lag) and then play a game with a fair or poor connection and that is what many of us west coast guys experience every time we play EASHL. Your players turn slower, don't accelerate as fast, timing is a bit delayed, less accurate shots, etc.
It has been like this ever since ps4 and hasn't changed. There is nothing you can do (aside from being wired if you're wireless) to improve this experience. It's not a troubleshooting thing that needs to happen, it's a proximity thing to certain servers.
Community ManagerOnline Versus matches use a peer to peer connection. These don't take place on our servers since either you or your opponent are the host.
The only time a West Coast player should be on a server outside of their region would be in EASHL when the region for the club is set to something else. For example, most of my club is in the Northeastern US. I'm located in Texas, but end up on a northern server due to our club's region. For drop in games, an average ping of the players in the game determines which server you play on.
