Upload Speed/Gameplay
Hey Guys, I’ve been having this weird issue for a while now. When I turn on my Xbox and run an Internet speed test I get 900mbs download and 650mbs upload. As soon as I open NHL25 and free skate for...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there. That's pretty odd. It shouldn't drop that much. is your ping also dropping? That's the more important part.
Ping drops but nothing crazy. The game just feels less responsive when this happens. It’s almost like there’s a delay in my controller inputs when the upload speed drops.
- EA_Aljo
Thanks. Unfortunately, there's not really anything we can do with the game feeling sluggish. We need to see it happening. We're also getting very few reports about this, but will of course keep monitoring for more. You should go through the connection troubleshooting steps here. Make sure you've also power cycled your modem/router by unplugging it for 2 minutes. Also, hard restart your console by holding in the power button until it turns off. Then, turn everything back on and see if there's a difference.
Also, check to see if the firmware for your controller is up to date.
It can't hurt to contact your ISP to see if they are noticing any issues.
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