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xPRETTYxVACANTx's avatar
xPRETTYxVACANTx
Rising Novice
6 months ago

Be A Pro Crashes

I’m about 60+ games into my rookie season in Be A Pro, and when I try to play the next game on the schedule, it crashes during the loading screen. I’ve tried to sim past this game, but then it just crashes when trying to play the next one. I can’t get past this in any way that I’ve found. Is there a fix for this? I can’t find any on these forums  

The worst part is that this is the second time this has happened to me in NHL25 Be A Pro - the first career I started had the same thing happen around 40+ games into it, and I had to start over from scratch. Now the same thing is happening again, and if it can’t be saved, I’ll be throwing away over 100 games in two careers. That’s beyond ridiculous. 

Believe it or not, I’ve played every single year of EA NHL since it first came out on Sega Genesis (yes, I’m old). Some years have been stronger or weaker than others along the way, but this is the first time where I feel like EA has taken my money for a non-functioning product. As far as I can tell, I am literally unable to play this game in the mode that I want to. I hope I’m wrong, and someone out there can point me to a fix. This whole thing is incredibly disappointing after being a customer for over 30 years. 

20 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    If a crash always happens at the same time in BaP or Franchise Mode, that's most likely a corrupt save. If your console randomly boots you back to the dashboard, that's a different issue.

  • And the exact same thing happens on BOTH Xbox & PlayStation, if the multiple other threads about this are to be believed. 

  • It keeps happening to lots of people. “Corrupt save” is always blamed, but no other NHL25 modes seem to be affected, and certainly no other games. Amazing coincidence how all of these Be a Pro saves happen to get corrupted, isn’t it?

  • I'm having the exact same problem.  Grinding through a be a pro career and now I can only sim games, anytime I try to play I get booted in the load in screen.  The first be a pro career ive actually committed to grinding through so I'm pretty pissed.  

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Can you get me a video of it? Just put it up somewhere it can be streamed. I'm not optimistic we can get this fixed, but I'll look into it. Normally, once a save is corrupt, there's nothing that can be done except for what we've tried already.

  • xPRETTYxVACANTx's avatar
    xPRETTYxVACANTx
    Rising Novice
    6 months ago

    I deleted the saved data on the console, and also deleted the game. I restarted the console, reinstalled the game, and downloaded the saved data from the cloud. It still crashes at exactly the same point. Any other ideas?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Try deleting the personal saved data for NHL 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 25 and delete the saved data. Let me know what happens. Thanks!

  • xPRETTYxVACANTx's avatar
    xPRETTYxVACANTx
    Rising Novice
    6 months ago

    I’m on PS5. I’ll give anything a try, but the method I found on here last time (I don’t remember exactly what it was) deleted everything and I had to start from scratch. I’d really like to avoid that if possible. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi there. What console are you on? I'll give you some instructions for deleting the personal saved data. This does run the risk of deleting the save. Normally, that's not the case. It's the only option to potentially fix this though.

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