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SKULL_SMASHER89's avatar
SKULL_SMASHER89
Seasoned Newcomer
1 year ago

Can’t play any online game mode. Game configuration fail

It’s a different issue for online versus. I’ve seen this is a known issue specific to the PSN account. I’ve tried clearing my cache and reinstalling the game. Please add me to your investigation.

crashing

4 Replies

  • SKULL_SMASHER89's avatar
    SKULL_SMASHER89
    Seasoned Newcomer
    1 year ago

     

    World of chel errorOnline Versus Error

    I tested NHL24 which works fine. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi there. Is this only happening in Online Versus for you or is it also occurring in WoC and HUT?

  • SKULL_SMASHER89's avatar
    SKULL_SMASHER89
    Seasoned Newcomer
    1 year ago

    Hello, it is also happening in WoC. The error there is “game configuration failed”, it was working fine until recently 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    There is a fix for this planned to be included in the January update later this month. There are some suggestions here that have had limited success with others. If none of those help, you could try playing on a different account until we have this fixed.

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