Cannot enter game with my club
PSN: TheWeinerback I have no problems getting into quickplay or drop-ins. Every time I try to get into a game with my club, we load into the lobby with the other club, we get the "starting game" dia...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello. How are you trying to enter the lobby? Are you joining by navigating through the menus or are you joining from an invite? Also, is everyone else also on PS or are there Xbox players on your club?
If you haven't done it yet, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Hey Aljo,
To answer your questions for future reference/help with others,
- In this case, we were all PSN
- We tried multiple ways, i.e. via menus or via an invite
- I did power cycle my equipment before posting here
However, I believe I may have resolved it in the short term. It appears there's another connectivity issue specific to AT&T users. Ultimately, I tried a few different things I was seeing in posts about other games with the same kind of symptoms (can only not connect in some instances, no error code displayed, etc.) and what worked for me was setting my primary DNS on my console to 8.8.8.8 and secondary to 8.8.4.4 -- it appears there's some hangup between the servers and DNS settings. All is well for now. Anecdotally, this change also generally sped up connections and navigation between different online modes in-game across the board.
All good for now--thanks Aljo!
- EA_Aljo
Thanks for those details. Really glad to hear that worked for you. I'll keep it in mind for others as well. Let me know if it pops up again. Good luck and have fun!
