Forum Discussion
Hi there. Are you getting an error or is it just crashing and going back to the main menu? Also, what console are you on?
happening to me as well. no error code just back to the ea intro then main menu. ps5
- EA_Aljo4 days ago
Community Manager
Hi there. Are you saying you try to load into WoC, but it goes back to the main menu without any error message? That's the first I've heard of that happening. Try rebuilding the database and clear the system cache. Those instructions are here. Let me know how it goes. Thanks!
- UMWOLVERINE114 days agoSeasoned Newcomer
mine says cannot connect ea servers and I am on Xbox sx. I’ve tried the reset router, Xbox, open Nat, etc…. Nothing is working
- EA_Aljo4 days ago
Community Manager
What steps did you take to restart? Also, make sure you remove the game from Quick Resume. You could also try clearing the alternate MAC address with these steps:
- Go to your Xbox Settings
- Go to "Network", then "Advanced Network Settings"
- Click on "Alternate MAC Address", and then click "Clear"
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