Forum Discussion

Tillavek's avatar
Tillavek
New Novice
2 months ago

Can't load into EASHL club or drop in with friend

Can load into EASHL and the lobbies on our own, but get an error for failing to retrieve data when we try to join together.
connectivity
multiplayer
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager

Hey there. I could use some more details. First, are you game sharing or did you both purchase the game? Also, is one of you on Xbox and the other on PS5? Is this happening in club play or are you in drop-ins? Thanks!

Tillavek's avatar
Tillavek
New Novice
2 months ago

It appears his game had not applied the launch day patch, also I played a game solo which may have helped to sync data. It is now working.

  • sabes2346's avatar
    sabes2346
    Seasoned Newcomer
    2 months ago

    What is the launch day patch?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 months ago

      Great! Glad to hear it. You can find the patch details here.

    • Tillavek's avatar
      Tillavek
      New Novice
      2 months ago

      It was the update that they applied when the game was officially available at noon.

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