Can't load into EASHL club or drop in with friend

Can load into EASHL and the lobbies on our own, but get an error for failing to retrieve data when we try to join together.

connectivity

multiplayer

xbox

EA_Aljo

Community Manager

1 year ago

Hey there. I could use some more details. First, are you game sharing or did you both purchase the game? Also, is one of you on Xbox and the other on PS5? Is this happening in club play or are you in drop-ins? Thanks!

Tillavek

New Novice

1 year ago

It appears his game had not applied the launch day patch, also I played a game solo which may have helped to sync data. It is now working.

sabes2346
Seasoned Newcomer
1 year ago
What is the launch day patch?
- EA_Aljo
  Community Manager
  1 year ago
  Great! Glad to hear it. You can find the patch details here.
- Tillavek
  New Novice
  1 year ago
  It was the update that they applied when the game was officially available at noon.