Forum Discussion

Tillavek's avatar
Tillavek
New Novice
10 months ago

Can't load into EASHL club or drop in with friend

Can load into EASHL and the lobbies on our own, but get an error for failing to retrieve data when we try to join together.
connectivity
multiplayer
xbox
Makburg77's avatar
Makburg77
New Novice
8 months ago

Baler_28 is username on PS5

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 months ago

Hi there. Are you and your friend using share play or are both PSN IDs on linked to the same EA account?

  • Makburg77's avatar
    Makburg77
    New Novice
    8 months ago

    No two different PSN IDs two different games purchased separately on different accounts. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      7 months ago

      Try clearing the system cache with the instructions here. If that doesn't help, can you try creating a new club?

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