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Blaizer35's avatar
Blaizer35
Rising Novice
4 months ago

Constant dashboarding and console crashing in NHL 25. Xbox Series X

Since launch I have dealt with consistent crashing while in game. Mostly during CHEL games but has happened in online versus as well as Be a pro. The screen goes black and I am sent to the xbox dashboard. Sometimes the console even shuts off. This is the only game that causes this issue. I can play other games for hours on end with no problem. This issue also seems to be happening more frequently as now I can hardly even finish a game without dashboarding. I have un-installed and re installed the game multiple times. I have factory reset my console. Nothing seems to work. I just want a fix for this as I love hockey and just want to play the game. EA PLEASE UPDATE YOUR GAME. I have searched the forums and see hundreds of people with the same issue

12 Replies

  • Emanningfan's avatar
    Emanningfan
    Newcomer
    3 months ago

    This is super frustrating all I want to do is play my player! The only way I have got it to not dashboard close game sometimes shut off the system is playing remote thru my phone (samsung s24 ultra) it is insane how long this games been out and it still does this!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Are you playing NHL 25 on your phone through cloud gaming?

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