Forum Discussion

SteadzyBeadzy98's avatar
SteadzyBeadzy98
Seasoned Newcomer
17 days ago

Game configuration Failure

So for the last 3-4 days now I have been getting the same 2 types of errors when trying to play world of chel. 

  1. Failed to retrieve data
  2. Game configuration Error 

It's extremely frustrating seeing my friends play but I cant play.

  • JalapenoHannah's avatar
    JalapenoHannah
    Seasoned Newcomer

    I've been having the same issue. Tried everything to fix it but no luck. Workaround right now is to play under a different PSN/Xbox account and different EA account. It at least lets you play but it's still annoying that you can't accrue coins and skill levels on your main account. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hi there. This is an issue we're aware of and investigating. Please send me a private message with your PSN ID and WoC club name. I'll add you to the list of affected players we are looking into.

  • Right there with you for the last 4 weeks... same two errors and deleting the club did not solve for anything.  They're "investigating" while many of us will likely never be able to play and are out $100.  Can't get refunds as the issue did not begin until I had owned the game for 10+ days.  We're simply **bleep** out of luck.  Hopefully we all wise up before future EA purchases.

  • ducatinr1's avatar
    ducatinr1
    Seasoned Newcomer

    I get the failed to retrieve error after each time I tried to load the final round of Ones Eliminator where I get an "Unexpected  error" message  After deleting the save file I also face the issue at round 1 after a few games, and also Game Configuration failed is shown. The game suffered a configuration fail. Please try again.

  • Might be a system cache issue. Fully shut your console down, unplug for 30 seconds and reboot