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ymath666's avatar
ymath666
New Novice
17 days ago

I can’t load in a hut rivals games eveytime

eveytime i try to play a game there’s 6 players on the opening face off and when the puck drop the game crashes 

  • EA_Aljo's avatar
    EA_Aljo
    17 days ago

    Can you try creating a new lineup and set it to active? Try playing again and see if it happens.

9 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    17 days ago

    Hi there. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    17 days ago

    What system are you playing on? Also, can you get a video of this? Please publish it through your console or put it up on YouTube and respond with a link. Thanks!

  • ymath666's avatar
    ymath666
    New Novice
    17 days ago

    Im on xbox series s https://youtu.be/sntZZsmS8TI?feature=shared

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    17 days ago

    Can you try creating a new lineup and set it to active? Try playing again and see if it happens.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Great! If you have any other issues, please let us know. Good luck on the ice!

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