Hello. I keep getting error code with "failed to retrieve data". It happens in every game mode: SB, Wildcard, HUT moments, exibition, rivals. I tried everything as power cycle, clearing cache, even hint from older NHL games with deleting and creating new lineup. Nothing helps. Yesterday everything works well.
Preordered game, weekend and I cant play. Not really funny.
having issues to this minute with this cantplay a thing and i ve tried everything
Community ManagerHi there. Are you only getting this in HUT or is it happening in WoC as well?
Edit: Never mind. I see your other message that it's also happening in WoC. This is an issue we're aware of and hoping to have resolved with the January update. However, there's no guarantee that fix is going to make it in this month. Here are a few possible resolutions that have worked for some others.
