Forum Discussion
7 Replies
- EA_Aljo8 months ago
Community Manager
Hi there. Are you on a wired or wireless connection? Also, have you tried the troubleshooting steps here?
- messanjah017 months agoNew Rookie
Well it's wired but wireless, if that makes any sense...it's wireless to my lower level router thingy then wired to my Xbox.
Anyway, I keep having the issue...disconnecting to my opponent within the first few minutes resulting in a loss. I don't lose connection to the EA server though.
This doesn't happen with any other game or online device.
Plz help
- EA_Aljo7 months ago
Community Manager
Are you saying your router is using a wireless connection to your modem?
- messanjah017 months agoNew Rookie
Yes
- EA_Aljo7 months ago
Community Manager
That's probably the issue. Can you connect it with a wire instead?
- messanjah017 months agoNew Rookie
I'll try to hardwire it. Just seems odd that'd be the issue.
I played nhl 24 on wifi last year with no issue and that was on a much slower connection
- EA_Aljo7 months ago
Community Manager
Wireless is probably the biggest reason for lag and disconnects. Using a wire should help. If it doesn't, that would be a bigger issue that your ISP should troubleshoot. Make sure you power cycle your modem/router and console after making the switch.
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