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NRC18_NRC18's avatar
NRC18_NRC18
Seasoned Newcomer
6 days ago

Loss packet 20%

Hello, I have a problem with packet loss in NHL 25. everything was fine in NHL 24. I have optical internet and PS is connected via cable. Can you advise me where the problem is? Alternatively, pro...
connectivity
freezing
lag
multiplayer
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager

Hello. Are you on a wired or wireless connection?

NRC18_NRC18's avatar
NRC18_NRC18
Seasoned Newcomer
6 days ago

wired

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Apologies. I see you mentioned that previously. Have you tried all the troubleshooting steps here? Do you happen to have NHL 24 installed still? I'd be curious to see if you're having the same issue there or not. I know you weren't previously, but it's always possible something changed recently. Was your connection fine with 25 at first, but then started having this packet loss?

    • NRC18_NRC18's avatar
      NRC18_NRC18
      Seasoned Newcomer
      6 days ago

      I still have nhl 24 installed - I tried an online match there (7% packet loss), When I was actively playing 24 (3 months ago) I had 0% packet loss.
      I tried all the troubleshooting steps.
      Today I starts with rivals online games for the first time, before I only played wildcard - a few games online but I didn't feel such a lag - packet loss, so I can't answer.

      Can you help me please? :)

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        6 days ago

        If none of the troubleshooting steps are helping, please contact your ISP to see if they have any suggestions. It's very possible there's an issue with your ISP or equipment.

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