Poor connection and no help
For 2 days I have had poor connection to ea servers, I've try all the normal thing to straighten this out to no luck. Reached out ea for help and they tell me go on the forum so they can look in to it. This is no help as well seeing my hut record went from 49-29-9 too 49-50-10 since this issue started cause me to drop in rank and lose games in the hut championship. The help line through ea is use less and not only will I miss out on rewards from the warp speed event but I'm sure to miss out on hut championship rewards as well.
Franchise Mode Menu Lag
I’ve been trying to play my NHL 25 Franchise Mode but it’s unplayable. The menu lag was fixed in an earlier update but now it’s back and even worse, about a 3 second delay when switching between players. It’s getting to the point where I’ve started playing old franchise modes from previous NHLs because of how awful it has become. I hope they fix something about this soon otherwise I likely won’t buy any more games. I’ve had every single NHL game since 2015 with my earliest being NHL11, please fix this soon.
Tick Rate / FPS / Hz / Server Latency
This game needs to be optimized for this generation console. It only runs at 60hz, Valorant that has now been ported to console runs a server update/send and simulation rate of 128hz with a receiving rate of either 60hz or 120hz depending on the user's settings. Even Call of Duty plays 12 player Team Death Match at 60hz server tick rate and has a 120hz mode in the settings for users with compatible hardware. Lastly NHL 25 server algorithm for World of Chel was amazing West and East Coast players had close to 20ms - 30ms difference which made an enjoyable experience to play the game. With this latest update game developers put back a (best game location) and now being from Los Angeles I find most games are now 85ms - 100ms just like every year prior to NHL 25. My Internet Provider has been the same for years and have constantly upgrade my plan when available and service checks to make sure everything is running correctly. The fact is there are more Northeast players than West. The only way fair play works is by removing (best game location) and (region) of the clubs, have a fixed search by the average player location in the que. Which means utilizing the North-Central, Central and South-Central servers.
Players feel like they're skating in mud
I have a good wired connection and ping is down etc but my players feel like they're skating in mud and the opposition just walks past me regardless of the players overall. I've tried everything from changing DNS and clearing cache but nothing seems to work. Can anyone help? I'm on Xbox Series X
