Forum Discussion

Dinosouar226754's avatar
Dinosouar226754
Seasoned Newcomer
8 months ago

Lost connection to players in any online hut modes

Happens 2/3 games will just randomly freeze and say lost connection to player. Only been happening for 2 months or so and only nhl 25. All other devices and games run fine. I use a wired router and i...
connectivity
multiplayer
Dinosouar226754's avatar
Dinosouar226754
Seasoned Newcomer
8 months ago

Xbox series s. And no it's not wired directly to the router 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 months ago

It sounds like you're wireless then. Disconnects are far more likely to happen in that case. Can you switch to a wire or is your router too far away?

  • Dinosouar226754's avatar
    Dinosouar226754
    Seasoned Newcomer
    8 months ago

    Too far away. Just strange it only seems fo happen on nhl. Didn't happen on 24. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      8 months ago

      Would you be able to wire it as a test? That would tell us if it's due to being wireless or not. You could also try plugging your console directly into the modem.

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