Forum Discussion

10 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi there. Can you get me a video of this. Please publish it through your console or put it up on YouTube and respond with a link. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    This is the only report of this I've seen so far. I'll wait for another to come in to see if they can get a video. 

    Have you tried playing on a different TV/monitor? That would help narrow down if this is a game or TV issue.

  • Jsjszjissjsn's avatar
    Jsjszjissjsn
    Rising Novice
    6 months ago

    It's happening on any TV surprised no one else is reporting this issue since it's been a problem for years now

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Have you been on the same TV all those years?

  • Jsjszjissjsn's avatar
    Jsjszjissjsn
    Rising Novice
    6 months ago

    It's not a TV issue I've played it on 3 different TVs all same problem it's unplayable sometimes.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    We'll keep an eye out for other reports. It's something we don't hear about often. personally, both my TVs are sufficiently bright. It's definitely not unplayable. If you have a video, feel free to pass it on. 

    Have you run the calibration test on your console and/or tried adjusting TV settings to make it brighter?

  • Jsjszjissjsn's avatar
    Jsjszjissjsn
    Rising Novice
    6 months ago

    I disabled tone mapping in settings and the problem went away. Why would tone mapping be causing this problem?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Unfortunately, I don't know. I just don't know much about the individual HDR settings and what they all do. Tone mapping has to do with adjusting the bright and dark areas of a picture dynamically.

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