NHL 25 shut off my console
When I play NHL 25 my console keeps shutting off and I have to unplug and re plug it in to turn it back on. This doesn’t happen with games like cyberpunk which are twice as many GB. Is there any way ...
Forum Discussion
the same thing has been happening to me. I’ve tried every single troubleshooting tip and nothing seems to work
- EA_Aljo
Community Manager
Hi there. We don't know yet what is causing this as we haven't been able to reproduce it. I did hear from one person that it stopped happening with a new console. We haven't determined if it's a hardware issue or related to the game since we can't reproduce it.
Hey, If it was a hardware issue, it probably would be happening with other games and not only EA sports games. I've been myself trying to reproduce it but it always happens at random times so it's hard to say for sure.
- EA_Aljo
We'll keep watching for it. Hopefully, it can be reproduced and we can get it resolved.
