Forum Discussion
EA_Aljo
Community Manager
1 year agoPlease check your case to make sure it does not say "Waiting on player". If you responded, it should say it was updated.
7251128
1 year agoSeasoned Newcomer
The status is No any update!
i was sent again to ask by email!
- EA_Aljo1 year ago
Community Manager
Are you sure you're responding to the right case? Unfortunately, I'm not able to look up your account so I can't verify if your message was received. Normally, waiting on player means the advisor is waiting to hear back from you. It would be good to respond again. Make sure you are responding in the case itself and not by sending an email.
- 72511281 year agoSeasoned Newcomer
I replied by email. Because your colleague’s Deepak is responding in email!