Forum Discussion
EA_Aljo
Community Manager
1 year agoAre you sure you're responding to the right case? Unfortunately, I'm not able to look up your account so I can't verify if your message was received. Normally, waiting on player means the advisor is waiting to hear back from you. It would be good to respond again. Make sure you are responding in the case itself and not by sending an email.
7251128
1 year agoSeasoned Newcomer
I replied by email. Because your colleague’s Deepak is responding in email!