Forum Discussion

Pwalks1627's avatar
Pwalks1627
New Novice
2 months ago

NHL 25/Can’t play clubs or online

I keep getting the same error code. 

905291FE2CCB328-0000000000009999-9838600830037892. 
I've literally tried everything. How can a game be this broken  

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hello. Is this the failed to retrieve data error? When exactly are you getting it?

    • Pwalks1627's avatar
      Pwalks1627
      New Novice

      It happens anytime I try to get into clubs or any online play. Won’t let me load into any lobbies because if it. 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager

        Can you load into WoC? If so, try disbanding your club. Then, completely close down NHL 25 and hard restart your console. 

  • It’s a mix. I’ve had my club deleted twice and crossplay disabled enabled yada yada. This needs to be fixed. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager

      Can you send me a private message with your Xbox gamertag/PSN ID? We're investigating accounts with this issue. I'll add yours to the list.

      • Bstewart1728's avatar
        Bstewart1728
        Seasoned Newcomer

        Same is happening to me as well I've done every step I've seen taken still can't play WOC or HUT online once I go to play a game error code on any game mode that involves online play PS5 GT#Bstewart1728