NHL25 crashes all the time in game
NHL crashes all the time, when playing. It either shuts down and go to the xbox menu or the xbox shuts completely. I cleared all the cache, multiple times and even did a factory reset. It crashes ab...
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EA_Aljo
Community Manager
Community ManagerWhere is the game installed? On the internal drive or are you using an external drive or expansion card?
Also, are you resuming the game from having your system in sleep mode or are you performing a hard restart of your console before playing?
Same crap happens in nhl 26 game crashes on xbox
I've been using cloud gaming instead of installing for 25, and it hasn't crashed any more than any other lenthly cloud gaming session. Don't know if they'll have that for 26 until it's available on the subscription services tho
- EA_Aljo
Is your console on the older side or has it had a lot of use? At the moment, our thoughts are that this is an issue with the hard drive. So, playing the game from the cloud or from an expansion drive will significantly reduce the crashing.
Yeah, that's why I tried it and it's only crashed due to playing long enough to lose my spot in the cloud service. The Xbox is a couple years old and it's never felt anywhere close to hot enough to cause a problem. Also hooked up a Cat5 and that only helped a bit. It did have the same issue with both Starfield and Gotham Knights, though they fixed the former unless you get too many MoBs on one screen at the same time and it didn't happen nearly as often with the latter. With Starfield turning off autosaves definitely helped a ton, but so did letting us lower the number of actors and reduce the field of vision. My best guess would be that it has something to do with the file structure that Microsoft makes everyone else use and why. For instance, I don't think that the devs of Fallout London couldn't get it to work on either the xbox or the xbox pc app just because they couldn't rename some filepaths. I think there might be an issue with the asset pipeline.
I did notice a different issue last night when playing 25 on cloud gaming. The shadows kept getting darker and seemed to be overlapping. If the shader is running through models multiple times that could definitely cause the issue when there's only one gpu to worry about. But, it that could be an unrelated issue specific to the cloud service.
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