Random crashing
Getting sent back to home screen.. middle of match end of match no reasoning.. early release and still have only played. Sometimes will get 3 games in then nothing xbox series s
Forum Discussion
I've probably lost 15 games to the game just randomly crashing....a couple with under 5 seconds left in a game....it's a bit frustrating...game just freezes and then I'm sent to home screen....
- EA_Aljo
Community Manager
Hi there. Would you be able to get me a video of this? Also, let me know which console you're on. If it's Xbox, please note if it's the Series X or S. Thanks!
I have an Xbox series x. I have deleted re downloaded cleared my cache. Tried everything. I get randomly booted to the Home Screen and sometimes it even turn off my Xbox. NHL is the only game this is happening with
Feel you 100% Oleary! Same issues here - I'm now going to send a video & pray.. Sounds like something is glitching overall though cause I haven't been able to play since day 1 either.
This also happens to me very often with the game. Does not matter what I'm playing whether it's Be A Pro or NHL Hut rivals. It has even happened during the hut moment challenges. I almost thought it was my Xbox series X.
I will try and get a video asap
I’m having the exact same problem! I’ve tried troubleshooting different “fixes” and it always is super random. Doesn’t matter what mode I’m playing on. Sometimes I’ll string 2-3 games and then boom crash. Other times it wil crash consecutively game after game at all random times. From 2 min in to 2 min left. I can’t figure out the problem. Please help. I spend way to much time and money on chel for this to be happening
