Forum Discussion
420aa67471356840
2 years agoSeasoned Newcomer
Hello - can someone help. I would like a refund for NhL 25 - can’t play HUT for 5 days now. I tried rebooting my modem, but nhl 24 and other games works just not nhl 25
EA_Aljo
Community Manager
2 years agoHello. You'll need to contact the retailer the game was purchased from to see if a refund is possible.
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!