Forum Discussion

theWoveN1337's avatar
theWoveN1337
New Novice
4 months ago

Servers are down

Unable to connect in any online mode could you fix ur servers EA we pay for your game and doesnt work most of the time

19 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    The servers are currently up and we're not aware of any issues. Are you still unable to connect?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    The servers are currently up. Are you unable to connect still?

  • 420aa67471356840's avatar
    420aa67471356840
    Seasoned Newcomer
    4 months ago

    Hi I’m in Toronto and I haven’t been able to connect for two days as well. What can be done to fix this - playing on Xbox 

  • 420aa67471356840's avatar
    420aa67471356840
    Seasoned Newcomer
    4 months ago

    Hello - can someone help. I would like a refund for NhL 25 - can’t play HUT for 5 days now. I tried rebooting my modem, but nhl 24 and other games works just not nhl 25

  • Not only are the servers down more than they should but now even players disappear from the lineup+all my lines get messed up in HUT.. I mean come on! Seriously WT actual F??? Never have I experienced a game that is this broken and as utter garbage as NHL 25... Congrats, EA! You just achieved the title of "creator of the worst game ever"!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    I have not heard of the servers going down frequently. How often are you unable to connect? Are your players disappearing from your collection or just from the lineup?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hello. You'll need to contact the retailer the game was purchased from to see if a refund is possible.

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hello. These are the NHL 25 forums. Which game are you trying to play?

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