Forum Discussion

iCaamr's avatar
iCaamr
Seasoned Novice
9 months ago

Trial Permission could not be found found for this user

I keep getting this error when i try to play online with the NHL 25 trial on ps5 . Can someone please help. This happens with all online modes, all offline modes are fine
connectivity
login issue
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
9 months ago

Try rebuilding the database and clearing the system cache with the instructions here. Let me know if that helps or not. Thanks!

treym43's avatar
treym43
Rising Novice
9 months ago

It’s nothing on our end that we can do man. Get it fixed 

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