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iCaamr's avatar
iCaamr
Seasoned Novice
10 months ago

Trial Permission could not be found found for this user

I keep getting this error when i try to play online with the NHL 25 trial on ps5 . Can someone please help. This happens with all online modes, all offline modes are fine
connectivity
login issue
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 months ago

Try rebuilding the database and clearing the system cache with the instructions here. Let me know if that helps or not. Thanks!

treym43's avatar
treym43
Rising Novice
10 months ago

It’s nothing on our end that we can do man. Get it fixed 

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