Forum Discussion

iCaamr's avatar
iCaamr
Seasoned Novice
2 months ago

Trial Permission could not be found found for this user

I keep getting this error when i try to play online with the NHL 25 trial on ps5 . Can someone please help. This happens with all online modes, all offline modes are fine
connectivity
login issue
playstation
treym43's avatar
treym43
Rising Novice
2 months ago

Xbox too?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Sorry about that. It was looking like a PS issue. I got your PM and will include them on the report.

  • iCaamr's avatar
    iCaamr
    Seasoned Novice
    2 months ago

    Active EA play account and ps plus. Its hard to keep trying over and over again because that still counts as trial time , i lost almost a half hour to trying over and over again. I will pm you my information 

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