Forum Discussion

iCaamr's avatar
iCaamr
Seasoned Novice
7 months ago

Trial Permission could not be found found for this user

I keep getting this error when i try to play online with the NHL 25 trial on ps5 . Can someone please help. This happens with all online modes, all offline modes are fine
connectivity
login issue
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

Try clearing your system cache as well. Those instructions are here.

FirstOfTheMagi's avatar
FirstOfTheMagi
Seasoned Newcomer
6 months ago

Tried reinstalling, clearing cache, restoring license; still nothing works on PS5.

  • brougken's avatar
    brougken
    Newcomer
    6 months ago

    Same here, have tried all of the above and still will not work for me on PS5. 

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