Forum Discussion

iCaamr's avatar
iCaamr
Seasoned Novice
7 months ago

Trial Permission could not be found found for this user

I keep getting this error when i try to play online with the NHL 25 trial on ps5 . Can someone please help. This happens with all online modes, all offline modes are fine
connectivity
login issue
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

Hey, everyone. Hopefully, it's fixed for real this time. Try restarting your console and load into the trial again. If that still doesn't work, delete the trial and reinstall it. Please let me know if it's working for you or not. Thanks!

oedlx8o79idv's avatar
oedlx8o79idv
New Rookie
6 months ago

Still not working 

  • oedlx8o79idv's avatar
    oedlx8o79idv
    New Rookie
    6 months ago

    any timeline?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      6 months ago

      Did you delete and reinstall? Which console are you on?

      • oedlx8o79idv's avatar
        oedlx8o79idv
        New Rookie
        6 months ago

        PlayStation and yes deleted and re installed 

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