Trial Permission could not be found found for this user
I keep getting this error when i try to play online with the NHL 25 trial on ps5 . Can someone please help. This happens with all online modes, all offline modes are fine
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there. Do you have an active EA Play subscription? If not, the free play trial was only active Feb 13th - 16th.
Still can’t use the free trial with ea play.. i got it specifically to play chel I was part of the game test originally I wanted to see if the game changed much and I love to play but I work constantly so I had a day off and I’ve spent an hour of trial time trouble shooting just trying to play the game and have yet to even create a character
- EA_Aljo
Hello. We are still investigating this issue. We're trying to get it fixed as soon as possible.
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