Forum Discussion

iCaamr's avatar
iCaamr
Seasoned Novice
9 months ago

Trial Permission could not be found found for this user

I keep getting this error when i try to play online with the NHL 25 trial on ps5 . Can someone please help. This happens with all online modes, all offline modes are fine
connectivity
login issue
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
9 months ago

Hello, everyone. For those of you on PlayStation that are still experiencing this issue, please send me a private message with your PSN ID and a screenshot of your receipt for EA Play. Again, make sure this is in a private message. Thanks!

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