World of chel name stuck as Jordan Nhl after suspension

Hello, in February i was banned from world of chel for 3 days after having an inappropriate name. Well i do admit it was pretty inappropriate and i do understand why i got banned, now my name is stuck as Jordan NHL and i can’t change it. Now you might be asking why am i submitting this form now if i was suspended in february? well thats because i was suspended even longer than it said  (it wouldn’t let me play for 3 months) But thats in the past because i’m back. But now, i can’t change my name and i’m pretty disappointed because i want to have a custom name instead of jordan nhl. So please, if anyone knows how to fix it I’ll really appreciate it. I don’t want to have my name set as jordan nhl for the remainder of NHL 25. Thank you.