NHL 26 is the only game that doesn't have the option for me to cloud game even though I have the correct gamepass subscription. Just spent over an hour with Xbox support trying every option to fix the issue but no luck. Anybody else experiencing this? My friend is playing it on his PC via cloud gaming just fine. And yes, I have gamepass ultimate.
I checked it out and I had the same issue. In my Xbox App, the green button for playing it in game cloud was missing. See first screenshot. It looked like in the pic you posted above. But I was still able to play it when I used the menu on the left side in the app. See second screenshot. Did you try to start it from there already?
I signed in on my friends Xbox and played it, but when I get back to the Xbox app on my pc it doesn't show up on recently played.
I spent over an hour chatting with Xbox support and ran A LOT of troubleshooting solutions but none of them have worked.
EA_Aljo yeah, I've tried septicon suggestion. No VPN either.
Other things I've tried:
Confirmed internet connection, signing in and out, repairing and resetting the Xbox app, no vpn, toggling gamepass autopay off/on, deleting the Xbox app and gaming services then redownloading them, executed various commands in Powershell and Command Prompt per Xbox support instructions, and all of that in combination with restarting my pc after trying a lot of the stuff I just mentioned.
Could this just be an issue with the rollout of the game on gamepass? I have yet to see anybody else online having this issue though.
Sad to hear you are still having troubles. You may want to try it in the Edge browser under https://www.xbox.com/play instead of inside the Xbox App. Sure worth a try. I mostly play with the browser these days.
Very sad indeed. I've tried the browser through Edge and it fails after the Xbox logo appears every time
That's annoying. The last idea I have is trying it with an in-private Window and making sure no VPN is active. But maybe you already have tried this. Wishing you luck with finding a solution soon.
Community ManagerWhich Gamepass subscription do you have?
Does the game run on Series S version on Cloud? It seems to be 30 fps based on what people say
I was not able to get it to 1440 with 60FPS with my GamePass Ultimate sub. Not in the Xbox App and also not in the Edge browser. Not even with the "Better Xbox" Chrome extension. It seems like it is as you wrote. At least so far it seems not running on 1440. I would not even mind 1080, but 30FPS is almost unplayable.
Community Manager
