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JacksonWinchell's avatar
JacksonWinchell
Newcomer
18 hours ago
Solved

Bugged EASHL team customization

I customize my EASHL team jerseys fairly often, and I've never had this glitch happen before. I keep getting an error code (Error Code: DFEFBD06AB1C0954-0000000000009999-43CAF82FB583FDFB) whenever I ...
bug
crashing
technical issues
xbox
  • EA_Aljo's avatar
    EA_Aljo
    15 hours ago

    Yes. I work for EA. I'm not a dev though. As you've seen, this is an issue that's been around for awhile. Unfortunately, the attempts to fix it haven't worked out. I know it's still being investigated. You've tried all the workarounds I can think of.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
17 hours ago

Hi there. I saw someone else mention recently that making 1 change and then saving was avoiding this error. Can you try that instead of making multiple changes and saving?

  • JacksonWinchell's avatar
    JacksonWinchell
    Newcomer
    17 hours ago

    I have tried this, I tried changing 1 color, and then saving it. Still nothing. Do you work for EA? (I Dm'd you as well)

     

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      15 hours ago

      Yes. I work for EA. I'm not a dev though. As you've seen, this is an issue that's been around for awhile. Unfortunately, the attempts to fix it haven't worked out. I know it's still being investigated. You've tried all the workarounds I can think of.

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