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zachuganets's avatar
zachuganets
Seasoned Newcomer
2 months ago

CANNOT PLAY HUT ONLINE AFTER LAST UPDATE

I can't play online HUT after last update. 

When I am searching the game it's either won't be found or it says 'lost connection' when the game is found. Everything was fine until last update but now I just can't play online. Online is working only in online versus, but not in HUT. Tried to reboot router, tried LAN so it's not the internet issue. So how is it possible that after EA update the game becomes unplayable anymore?

connectivity
crashing
multiplayer
ultimate team

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. We're not aware of any issues currently. Are you still not able to connect?

  • zachuganets's avatar
    zachuganets
    Seasoned Newcomer
    2 months ago

    Yes I am. It started a week ago and still continues. Can't play HUT or CHEL.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Try power cycling your equipment with these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again

    Let me know if this helps or not. Thanks!

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