Forum Discussion
EA_Aljo
Community Manager
5 days agoHi there. There have been some other reports of this over the years. Unfortunately, we've never been able to reproduce it. So, we can't fix it. It's pretty uncommon. How old is your Series X? Is the game installed on the internal hard drive?
FrozenDomer
5 days agoSeasoned Newcomer
Think we bought the Xbox in 2021. Yes it’s a digital version of the game.
I did clear the cache as well before reinstalling the game.
- EA_Aljo4 days ago
Community Manager
Thanks for the response. Unfortunately, I don't have any suggestions for you. Do you happen to have another Xbox you could try?
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