Forum Discussion

ajzow4ij1hht's avatar
ajzow4ij1hht
New Novice
2 months ago

Franchise mode freeze screen issues.

The game will freeze and I can’t do anything after. I try new season, delete files, start over again, nothing works. For 90$ this is a big let down.

8 Replies

  • W00PEX's avatar
    W00PEX
    Seasoned Adventurer
    31 days ago

    Buying expensive broken products and when you complain you are treated like a problem??? I am not happy with this at all

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Hi there. When exactly are you freezing? If you have any details to add, please do so I can get those over to the team to help with their investigation.

  • Hi, it’s in the first season, around November, sometimes it’s just before/after the trade deadline. The screen just freeze. Principal menu, the schedule, lines change, it's always end up freezing after a few months within the 1st season. Thx 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Thanks. I know there is a crash that will occur if you sim to the trade deadline and then try to view your lines. Is this what is happening?

  • ajzow4ij1hht's avatar
    ajzow4ij1hht
    New Novice
    30 days ago

    Yes and no. The crash happen even before the trade deadline. The screen freeze and there is nothing I can do. Really annoying 

  • W00PEX's avatar
    W00PEX
    Seasoned Adventurer
    29 days ago

    crashes ten games into the season sometimes... and we can’t do anything more than delete last saved files and lose everything

  • ajzow4ij1hht's avatar
    ajzow4ij1hht
    New Novice
    28 days ago

    EA_Bia​ maybe someone can help me please? The game crash in franchise mode all the time, nothing to do with the lines change bug. Just the screen in the Franchise menu that freeze after a couple months into my first season. I try everything from download the game again, erease the files, etc .. pleaee help!

  • W00PEX's avatar
    W00PEX
    Seasoned Adventurer
    27 days ago

    It's the same problem we're talking about, you can sim past the freeze with a little luck, if you sim from preseason to playoffs and are lucky enough not to have to move anyone up or down from the AHL close to deadline, but how fun is that? 😒

    And save the game all the time… I made it to season 28/29 then everything froze, deleted the last saved file and of course it was the only file I had GAME OVER!!!

    I've been waiting for three weeks…..  I don't think HUT players should have had to wait this long for a problem to be fixed.

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