Game freezing when joining a game

I didn’t change anything, like I said I have played multiple games with out closing the game and then at some point while trying to join another online game in hut it happened! On the screen just before a game starts where it has you matched with an opponent the game freezes music stops, little ea icon is still rotating! It doesn’t dashboard I have to close the game no error messages 

Now the same issue happens in all modes, all menus and modes work until I attempt to play a game 

See if alternate DNS settings will help. Instructions for that are in this article.

I don’t have a problem with any other game so I don’t see how changing this will fix it, offline games don’t work either 

For me to get through all the steps and nothing work it might just be easier to delete the game for good and all other ea products 

If you're playing a digital version of the game, it's possible the alternate DNS settings will help. It's an odd issue that I'm not seeing other reports on so there's going to be some trial and error while we try to get it fixed. 

Do you have a different gamertag you can try? That would help narrow this down to being an account issue or not.

I’m having the exact same problem and I can’t fix it. Did anything end up working?

First time I completely reset my Xbox and that worked, second time it happened an update came out the next time before I played! Did you happen to be playing champs, I believe that’s when it was happening to me and I haven’t played champs since it happened last