Forum Discussion

JustAGamerOwO's avatar
JustAGamerOwO
Rising Hotshot
3 months ago

Gameplay is stuttering

Xbox Series S and gameplay is stuttering a lot.  Happens in HUT Ranked. 
lag
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 months ago

Hello, everyone. Is the stutter there from the start or can you power cycle your console and have it go away, but returns after a bit?

There aren't many reports of this so it would be good to try to figure out what's causing it for some of you. Do you happen to be using an external hard drive or an expansion card? Are you running your HDMI cable through a receiver? Are you using a monitor instead of a TV? If there's anything kind of unique about your set up, let me know.

OookySpoooky's avatar
OookySpoooky
Rising Novice
3 months ago

Experiencing stuttering on ps5. gameplay feels somewhat smooth for a while, and then there will be an obvious 1-2 second stutter at random times. I will try to upload clips however I'm using a monitor and literally every other game, such as COD, Apex, and other FPS games run absolutely fine on my console.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    We need to rule out any connection issues. Are you playing wired or wireless?

    • OookySpoooky's avatar
      OookySpoooky
      Rising Novice
      3 months ago

      i’ve been playing NHL competitively for almost 10 years and have made it deep multiple times in GWC. i play wired, flat ms every single online game, on a gaming monitor. nothing is wrong with my set up.

      Ever since NHL 24, the game just feels super delayed on Ps5 and feels like Xbox players have the advantage. Feels like turning, skating, passing, player switching is all delayed and pretty much feels like i can’t compete against opponents anymore, and rather find myself competing against the game itself. 

      Not sure if there is any setting to turn off/on to prevent any delay, for example the HUT moment tracker? i’m not sure what else to do because i’ve tried literally everything at this point, especially power cycling both my console and modem/router.

      • JustAGamerOwO's avatar
        JustAGamerOwO
        Rising Hotshot
        3 months ago

        Do you also play wired controller? PS5 wireless isn't the best. Xbox wireless controller has less delay but if you used wired there should basically be none with each console.

    • RocktheRedGoCaps's avatar
      RocktheRedGoCaps
      Newcomer
      3 months ago

      Been playing EA NHL since the beginning. I’m on Series X playing offline season mode and the video stutters just about every 2nd or 3rd game.  You can clear the problem by quitting and reopening the game and/or restarting your console. Had the same problem with NHL 2025. Was hoping this would’ve been fixed for 2026 game. It’s so frustrating and almost unplayable. So disappointed. 

Recent Discussions