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Yes. I don't think there is a step I didn't try. Have the team tried to make performance optimizations? To me this looks like an issue with the limited cabapility on series s. Knowing the series s has only around 8GB from 10GB for games to use and the fact that the stuttering starts around 2h into the HUT gameplay. I'm not saying there's memory leak but I've been diagnosing computers and applications since my first PC in early 2000's. As we can rule out overheating the symptoms do look like it...
- EA_Aljo3 months ago
Community Manager
Issues with the Series S seem to be more common. I'm not aware of optimization, but that's also not something I'm involved in so it's possible there has been. However, if this were an issue with all Series S/X players, we'd be hearing about it. So far, you're the only one that is having this only in HUT. It's possible there's an issue with your console. Which is why I'm curious about using an expansion card. I don't suppose you have a different console you can try?
Have you also tried a factory reset? Do you have any other apps/games running in quick resume? Do you have any peripherals plugged in?
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- EA_Aljo4 months ago
Community Manager