Forum Discussion
Hi there. Which console are you on? Also, if you haven't yet, try power cycling with these instructions:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Let me know if this helps or not. Thanks!
Full power down of modem and router seems to have finally fixed it. Loads up at normal speeds now.
- EA_Aljo2 months ago
Community Manager
Great! Glad to hear it. Good luck and have fun!
- dped802 months agoSeasoned Novice
I'm tired of this. I don't work for EA I want a refund on this game. I can't stand the constant screen tearing, the loading times, feels like I'm playing a full second behind even the ai nevermind online. I know your aware of the screen tearing on xbox. You do nothing about it. This has already ruined my experience on this game.
- EA_Aljo2 months ago
Community Manager
I'm very sorry for the frustration with this. So far, I'm not seeing other reports so that makes this more difficult to get resolved. Which Xbox console are you on? Is the game installed on the internal hard drive or do you use an expansion card? Is it possible to get a video? If so, please put it somewhere it can be streamed and respond with a link. Thanks!
About NHL 26 Technical Issues & Bug Reports
Recent Discussions
- 13 minutes ago
- 3 hours ago
- 14 hours ago