Forum Discussion

Brorsorna3's avatar
Brorsorna3
Rising Newcomer
2 months ago
Solved

Missing Cards hut

I packed Brad marchand 81 card, but I can’t find him anywhere. I have looked in my club and also restarted the game but the card still doesn’t show up.

bug
missing content
multiplayer
playstation
ultimate team
  • EA_Aljo's avatar
    EA_Aljo
    2 months ago

    Hello. Can you find him by going to My Collection and hitting Y/Triangle to search? If not, open a case with an advisor so they can investigate this. That can be done by hitting the "Contact Us" button at the bottom of this page.

2 Replies

  • KottenTheMan's avatar
    KottenTheMan
    Newcomer
    2 months ago

    the same thing happened to me 5 minutes ago, I made Roenick. And now he's gone even though I sent him to my collection

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hello. Can you find him by going to My Collection and hitting Y/Triangle to search? If not, open a case with an advisor so they can investigate this. That can be done by hitting the "Contact Us" button at the bottom of this page.

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