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rambo2213's avatar
rambo2213
Rising Newcomer
3 days ago

NHL 26 Crashes and Sends me to Xbox Home Screen

The last two NHL games (25’ and 26’) seem to have issues with randomly crashing. It’s been while I am playing offline in Be A Pro, and also online when I will play Online Versus with my brother. It is very frustrating because I lose all progress and feel like I am wasting my time even playing this game. 

Most recently, my brother and I were trying to play on the same team as the Colorado Avalanche in LA against the Kings…. 5 games in a row it randomly crashed and we just gave up playing for the night. I am in the World Juniors in Be A Pro… game 1 semi-finals… crashed twice. After finally finishing the semi-final, I have tried playing the championship game 3 times…. you guessed it, crashed. What is the deal with this happening soooo much?

 I have done the hard resets on my console, I have uninstalled and reinstalled the game. Nothing has changed. Why would I ever pay for another NHL game if I know it is just gonna keep happening and EA isn't going to do anything fix it?

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. We're aware of this. Unfortunately, we have never been able to reproduce it. So, we haven't been able to fix it. Hopefully, we'll find what is causing this and get it addressed.

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