Forum Discussion

New Rookie

1 month ago

WOC - Teammates frozen and then booted

While playing WOC, an opponent quit and it sent me to the purple “syncing” screen. When the game resumed, both of my teammates were stuck in a black scree while the game resumed for me and the two op...

playstation

technical issues

EA_Aljo

Community Manager

1 month ago

Hey there. I know how frustrating this can be. The team is aware of it. I'll be sure to pass on your feedback. I'm very sorry to say, we're not able to restore the lost points.

MyPraystion

New Rookie

1 month ago

Thanks for the response. Is there any reciprocation you’re able to provide? Based on the points lost, that’s literally 3-4 hours of grinding out wins that is lost due to an error on your side. Please let me know. Thanks

MyPraystion
New Rookie
27 days ago
EA_Aljo still waiting on a response to the above. Feel free to message me directly if it’s easier.
- EA_Aljo
  Community Manager
  25 days ago
  Hello. I'm sorry to say, we're not able to return those points.
  - MyPraystion
    New Rookie
    22 days ago
    I understand that, and my last question was asking what you can offer as reciprocity for the lost time playing your game due to a technical error on your side. Any help or direction is much appreciated.