Franchise mode trade bug

Product: NHL 20
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Start a season with all teams roster controlled. Make a few transactions and sim to next game.
What happens when the bug occurs? The game crashes... again. 4th report
What do you expect to see? Myself in a game
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Season
What time did you see the bug? (HH:MM AM/PM) All the time
What is your time zone? AET - GMT + 10:00
What is your gamertag/PSN ID? MyNameIsDrew24
PS4 Crash Reporting: Please copy the text you put in the crash report here. Game crashes when simming to next game.
EASHL issues? Please insert your Club Region.
What is your game language? English

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I have reported this many many times and it hasn’t gotten fixed. Been reporting it for months now. Lazy. Very lazy work EA. Love having a game falsely advertise season mode.

Same issue try to make trades in season mode off line and it crashes. If you put a player on free agents list and claim him to another team it duplicates him and creates a bunch more issues!! Please help!!!!!

Hi, all.

If you're having trouble with the game freezing and crashing on you when trading please reply back with the following:

• Game mode (franchise or season)
• What year are you in
• Did you simulate any previous seasons leading up to this point
• What team(s) are you controlling
• What players are you trading
• How many trades have you previously made up until the point it started freezing/crashing (to the best of your knowledge if you don't know the exact number)
• Is this a season/franchise with a custom roster
• Can you submit a screenshot of the trade that is freezing and/or recorded video clip of you slowly navigating all the menus prior to it freezing
• Have you tried reinstalling the game prior to this 
• Do you use an external hard drive for your PS4/XB1

Hi Blueberry,

Frenetic Enigma here; as best I can, here is the info for the questions you've posed:

1. Season Mode

2. Current year (2019-2020 Season)

3. No 

4. Full control of all 31 teams (I've been playing Season Mode this way for as long as it's been possible in the EA NHL Series)

5. It doesn't matter what players are being traded - all trades are blocked by the "less than 2 playable goalies" message; most recently, I simply tried to trade Ilya Kovalchuk from LA to Montreal

6. I'd made all trades that had occurred in the real NHL in the 2019 part of the season: a quick count would suggest approximately 12 trades

7. Not a custom roster

8. No screenshot at this time, but the screen message that pops up should be very familiar - it has occurred sporadically over the years, but could be circumnavigated until now

9. Yes, tried once (could try again, but not convinced that'll help)

10. No, I do not use an external drive (I am using an Xbox One X 1TB version)

Really hope this helps, as we've recently had two trades (Zucker to the Pens tonight) and the deadline is only a couple of weeks away.

Please feel free to PM me if you require any additional feedback/information.

Thanks,

Frenetic Enigma 

Product: NHL 20
Platform:Microsoft XBOX One
How often does the bug occur? Every time a trade is made in season mode

Steps: How can we find the bug ourselves?

I play as Calgary, but I'm not sure that matters.  I play 5 or 10 games and then try to make a trade that mimics real life.  The last set involved the Kings/Leafs swap of Moore for Clifford and Campbell.  To make the trade I signed a random free agent goalie to Ontario of the AHL and kept him as "free agent" status.

The time before this I cannot remember exactly the players but I did not bring anyone out of free agency.

Complete your trades and then try to play the next game.

 
What happens when the bug occurs?

There is a horrible noise, almost like an old school modem ring that lasts a few seconds then your are booted back to the home screen.  You can re-enter the game and re-enter your season, which still has the trades made, but cannot play or sim past the next game without the same buzz and crash back to home screen.

What do you expect to see?

I'd expect to be able to make trades (preferably without the 'less than two playable goalies' error that seems to be a continuing issue and then be able to continue playing in that season.

Was the issue in online or offline mode? Offline

Insert Game Mode or Feature here SEASON

What time did you see the bug? (HH:MM AM/PM) Whatever time of day I make the trades and then try to play again.

What is your time zone? Toronto Ontario - EST

What is your gamertag/PSN ID? Sulkyspoon

What is your game language? English

• Game mode (franchise or season) - SEASON
• What year are you in - 1ST
• Did you simulate any previous seasons leading up to this point - NO
• What team(s) are you controlling - MONTREAL
• What players are you trading - TAYLOR HALL TO ARI FOR NICK MERKLEY
• How many trades have you previously made up until the point it started freezing/crashing (to the best of your knowledge if you don't know the exact number) AFTER THIS TRADE THE SEASON BROKE. UNABLE TO ADVANCE PAST THAT DAY ON THE CALENDAR. CAN NOT PLAY OR SIM GAME PAST THAT DATE.
• Is this a season/franchise with a custom roster - YES
• Can you submit a screenshot of the trade that is freezing and/or recorded video clip of you slowly navigating all the menus prior to it freezing.
• Have you tried reinstalling the game prior to this - YES
• Do you use an external hard drive for your PS4/XB1 - NO

ADDITIONAL NOTES:
I am playing on an XBox One X

I play with FULL ROSTER CONTROL

I attempted a second season where I started from scratch and simmed past the day that the game broke. Everything was fine. I made a trade (can't recall if it was that same one or not) and the season broke. Same thing. Unable to move past that day.

I then restarted and simulated maybe 6 seasons to get past that point where my team had a record somewhat close to what it was in the original season. At this point, the game no longer breaks the season when I attempt a trade, instead literally 100% of trade attempts tell me that a team will be left with less than 2 playable goalies. I have been playing NHL since 96 so I know all the tricks to get around this (which is another massive headache each year) but none of them work. No trades will go through.

I hope this helps.

• Game mode (franchise or season) - SEASON
• What year are you in - 1ST
• Did you simulate any previous seasons leading up to this point - NO
• What team(s) are you controlling - Calgary
• What players are you trading - Traded Scandella, Dillon, DeMello and Gautier/Keane
• How many trades have you previously made up until the point it started freezing/crashing?  I had made one trade before actually playing any games.  Played a couple more games and then made the Toffolli trade.  Maybe one or two more right then.  After game 4 or 5 made the four trades listed above (and received the less than 2 playable goalies error for the Keane/Gautier trade so I released someone from Charlotte to free agency)
• Is this a season/franchise with a custom roster - YES.  Only customized in the sense that I have made trades since the last update to follow real life.  Not created players.  No created teams.
• Can you submit a screenshot of the trade that is freezing and/or recorded video clip of you slowly navigating all the menus prior to it freezing.  No, because it doesn't freeze during the trades.  The trade is made then the freeze happens when you try to play the next game.
• Have you tried reinstalling the game prior to this - YES
• Do you use an external hard drive for your PS4/XB1 - NO

ADDITIONAL NOTES:
I am playing on an XBox One X

I play with FULL ROSTER CONTROL

I thought that a trigger may be the roster errors that you often get making trades in a season - injured players wreak havoc as they seem to count on the roster only in the trade screens and so even one for one swaps are not allowed.  Instead I traded every player to the minor league affiliate and then swapped players between AHL teams before swapping players back up to the NHL

I hope this helps.

Same issue as everybody else.  Was updating rosters to match mil trade deadline.  1st goalie error.

Then buzzing sound when indent to play game.

Only did Islander trades. Pague and minor league one.  Now can't trade or drop anyone, nor play season game