Game trial not allowing me to purchase full game(PS5)

@CCM1977 

Do you have the trial installed? If so, can you try deleting it?

I’m having the exact same problem. So is it EA’s issue or PlayStation’s? Either way I’m just trying to give you my money for your game so please resolve this ASAP!

PSN ID: SLEEPLESS_KNIGHT

I also am having the exact same issue… PSN is Gwanzie

Same problem here ☹️

@Leeboy20 @jadenbrennan8 

Can you both send me a private message with the PSN IDs that are trying to make the purchase?

@vAchillesReborn 

Thank you. I have passed this on to the team for review.

I’ve been having the exact same problem . Bought the standard early edition , realized you don’t get early access unless you buy the Dekuxe version . Got refunded for the standard , purchased the deluxe and said you aL ready  own another edition. Went through 3-4 PS techs and did everything they asked. Even a factory reset . Still no luck. Now I’ve been also in emails with the EA  tech support and no luck yet . Hope this gets figured out quick . 

vAchillesreborn

@jadenbrennan8 @vAchillesReborn 

Can you both please send me the PSN IDs of the accounts that are trying to make the purchase? I'll pass these on with this report so we can look into it.